Privacy Policy

  1. Scope


All data subjects whose personal data is collected, in line with the requirements of the General Data Protection Regulation.


  1. Responsibilities


  • A J Lloyd is responsible for ensuring that this notice is made available to data subjects prior to A J Lloyd collecting/processing their personal data.


  • All Employees of A J Lloyd who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.


  1. Privacy notice


  • Who are we?


A J Lloyd Funeral Directors Limited are an Independently owned and operated funeral Directing Business, who provide services to the bereaved through the making and carrying out of Funeral arrangements as depicted by each individual family. A J Lloyd Funeral Directors Limited are registered in England (Company Number 5758249) our registered office is Fulford House, Newbold Terrace, Royal Leamington Spa Warwickshire CV32 4EA


Personal data type:         Source
Name                                 From Funeral Arrangement
Address                             From Funeral Arrangement
Telephone Number/s    From Funeral Arrangement
Email address                 From Funeral Arrangement

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that A J Lloyd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved (as stated in 3.3 above) in the processing of your personal data.


The details for each of these contacts are:


  Supervisory authority contact details A J Lloyd contact details
Contact Name: Information Commissioner’s Office Darren Lloyd
Address line 1: 38 Wallace Road
Address line 2: Keresley
Address line 3: Coventry
Address line 4: West Midlands
Address line 5: CV6 2LX
Telephone: 0303 123 1113 024 7633 1900


Read more about how and why we use your data on our website


Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

How we use your information

This privacy notice tells you how we, A J Lloyd will collect and use your personal data for provision of services, cookies, complaints etc.


Why does A J Lloyd need to collect and store personal data?

In order for us to provide you with a funeral service we need to collect personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.


In terms of being contacted for marketing purposes A J Lloyd would contact you for separate consent.


Will A J Lloyd share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to A J Lloyd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of A J Lloyd When they no longer need your data to fulfil this service, they will dispose of the details in line with A J Lloyd’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.


How will A J Lloyd use the personal data it collects about me?

A J Lloyd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. A J Lloyd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.


Under what circumstances will A J Lloyd contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

A J Lloyd at your request, can confirm what information we hold about you and how it is processed. If A J Lloyd does hold personal data about you, you can request the following information:


  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of A J Lloyd or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.